Emily Bayford

Senior Manager, Contact Centres Australian Super

Conference Day One: Thursday 29th February

8:35 AM Chair’s Opening Remarks

9:40 AM Panel Discussion | Customer Contact Centre Trends and Evolutions

2:30 PM Panel Discussion | Understanding Customer Expectations and the Future of Customer Service

4:20 PM Panel Discussion | Creating an Omnichannel Customer Experience

Conference Day Two: Friday 1st March

9:00 AM Chair’s Opening Remarks & Voice of the Industry |

Check out the incredible speaker line-up to see who will be joining Emily.

Download The Latest Agenda

In Partnership With :

CCW Digital

QUESTIONS?

Email: enquire@iqpc.com.au

Iqpc Icon

©2024 IQPC. All rights reserved.