CallN was founded 6 years ago. Since then it has been part of a joint venture with Telstra and has grown from strength to strength. We now operate in 13 countries with our primary focus in Australia where we are based. CallN provides Customer Experience Management and call recordings for voice calls. We work seamlessly with dozens of VoIP telephony systems and receive rave reviews from our customers. CallN offers two products: CallN Business and CallN Enterprise. CallN Business focuses on business intelligence derived from call recordings via VoIP telephony and includes features like call recordings, instant call playback, advanced search and filter capabilities, campaign creation, custom and stand reporting, CRM integration via REST API, state of the art security, ability to create groups, DTMF tone based programming and more. CallN Enterprise includes all the features of CallN Business and in addition provides voice transcription of calls, the ability to search in calls, extract keywords, sentiment analysis, geo-location of calls to analyse patterns, topic analysis, in depth user/agent scoring, automatic PCI features that redact credit card information, and a drag and drop rules engine. Please visit us at our booth to learn more about CallN!

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