Acquire BPO is an award-winning outsourcer headquartered in Australia with a workforce of 7,000 across the United States, the Philippines and the Dominican Republic. We provide contact centre and back office services for clients across many industries including telecommunications, banking and financial services, insurance, healthcare and e-commerce.
We have a definitive edge over our competitors because:
• We’re Australian-owned and managed, offering unparalleled access to key stakeholders and transparency of operations.
• We’re globally PCI-DSS certified (Service Provider Level 1 accreditation) and strictly adhere to ISO/ISMS, SOC 2 Type II compliance standards, among others.
• Our Australian-based, Prince2-certified Project Managers ensure risk-free transition.
• Our delivery centres are fitted out to Australian standards with carrier-grade infrastructure and globally redundant paths.
• We’re powered by world-leading technology, including Genesys' omni-channel platform. As Genesys’ one true BPO partner, we have dedicated, in-house service engineers to design, deploy and integrate optimal contact centre solutions.
We’re proud to be Australia’s largest outsourcer to the Philippines and the only Australian company on the International Association of Outsourcing Professionals ® (IAOP®) world’s best outsourcing providers list.
Learn more about what we do and how we deliver results. Visit www.acquirebpo.com or talk to us via 1300 315 670.